|I forgot my login, what do I do?|
| ||Instead of sending your login/password via email, the system will instead send an email with a link allowing the user to reset their password. The reset link contains a token identifying the account to be reset which is time sensitive and valid for 30 minutes. This allows passwords to be reset without transmitting any sensitive security information in the clear.
|Is there any help for those who need financial assistance?|
| ||The club is able to provide some financial assistance for reasonable requests through our registration fees. It is also suggested to make a request for assistance through KidSport www.sport.bc.ca or through Athletics for Kids www.a4k.ca
|What do I do if I have a question regarding my son/daughter's placement after player placements?
| ||Please send a detailed email with player's name and age group to email@example.com|
|Who assigns referees to games?|
| ||The NSYSA oversees the assigning of all referees to our home games. Questions can go to Aria Shokoohi: firstname.lastname@example.org.
|What do I do about a referee "no show"|
| ||text the NSYSA phone line 604-363-1912 also send an email to email@example.com|
|What do I do if my team is on the field and there is thunder and lightning.|
| ||Please get your players off the field as quickly as possible and into shelter. Do not stand under trees or if at Ambleside D or E get as far away from the light standards as possible.|
|Where can I find contact info for teams in other Clubs.|
| ||Team contacts involved in the BCCSL will have their contact information posted on the schedules page for their teams, and all clubs should have their own websites and list their team contacts.|
|Who do I contact about problems with equipment boxes and/or goals?|
| ||Contact firstname.lastname@example.org
|How do I find out if a home game has been moved due to inclement weather?|
| ||Go to
Field unplayable on the day? Move to alternate and leave a parent at the field to re-direct other team and referee.|
|Who do I contact to let a referee know that a game has been cancelled or moved?|
| ||Contact email@example.com as soon as possible.|
|I frequently only have 9 or 10 players for a 11-aside game - how can I get more players for the game when I have sickness/injury issues?|
| ||Players can play for another team that is the same level or lower e.g a Div 2 team can borrow from a Div 3 team at the same age level or a Div 2 or 3 team at a lower age group. Always contact the coach of the team you are borrowing from to confirm it's ok. If the team you are borrowing from has photo id, the player must bring the card with him or her.
Contact the registrar to see if there are players on the waitlist firstname.lastname@example.org|